RPA software on it's own is not the cure for IT debt, bad process designs or complex operational issues. It's a task focussed tool used to automate low value, high volume, repetitive tasks. Combining the Symbox BPM with RPA allows companies to orchestrate and automate their end-to-end business processes and fully realise the digital transformation potential.
A 2017 Deloitte survey states that 53% of respondents have already started their RPA journey. However bots can't expand on their own.
RPA needs to integrate with tools such as BPM to give users visibility of the end-to-end process to identify opportunities to expand
SPA (Smart Process Automation) will use machine learning as an alternative to the if/then rules to automate the unstructured data work that robotics is unable to manage by itself.