Symbox launch the first plug-and-play IT Service Management platform in a box.
Symbox expand the platform beyond IT Service Management into covering Telecoms Revenue Assurance processes.
Symbox launch their first full feature BPMS to the market designed to tackle complex enterprise process problems.
Symbox acquires their first client in the Middle East, deploying their BPMS to manage end to end processes across group and local operating country entities.
Symbox deploys their first African BPMS solution used across 19 African countries.
Symbox expands into the North American market and adds a new office location based in Manhattan, New York.