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About Us

Symbox set out in 2004 to provide organisations with business process solutions that accelerate time to value, deliver real business agility and transform business operations. Today we are trusted partners to some of the world's leading businesses and are at the forefront of their digital transformation strategies, delivering complex applications in weeks not months.


Symbox Launches
Symbox Launches!

July 2004

Symbox launch the first plug-and-play IT Service Management platform in a box.

Process Expansion
Process Expansion

May 2006

Symbox expand the platform beyond IT Service Management into covering Telecoms Revenue Assurance processes.

First BPM Launch
First BPMS Launch!

April 2007

Symbox launch their first full feature BPMS to the market designed to tackle complex enterprise process problems.

Expansion to Middle East
Expansion into the Middle East!

March 2010

Symbox acquires their first client in the Middle East, deploying their BPMS to manage end to end processes across group and local operating country entities.

Expansion into Africa
Expansion into Africa!

January 2013

Symbox deploys their first African BPMS solution used across 19 African countries.

Expansion to US
Expansion into North America

June 2018

Symbox expands into the North American market and adds a new office location based in Manhattan, New York.

Meet the Team

Amit Grey

Amit Patel

Co-Founder & Director


Salim Grey

Salim Raza



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Hirsa Saleh

Head of Digital Solutions



Punit Vadgama

Head of UI / UX


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Emilio Gonzalez Quintas

Agile Solutions Consultant


Matt 2

Matt Green

Technical Solutions Consultant



Paul Gibbons

Head of Product Management


Shashank new

Shashank Gupta

Platform Developer



Sahil Atreja

Platform Developer



Caitlin Macklin

Client Operations Manager



Natalie Cook

Marketing Manager



Sam Phillips

Client Development Manager


Michal New

Michal Rajewski

Application Support Analyst



Ananth Ganapathiraman

Head of Customer Quality


Partners & Certifications

Automation Anywhere