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Process Orchestration for Insurance


Why does insurance need process orchestration?

Insurance organisations have multiple complex processes with regards to registration and claims management, end with payments. Depending on the type of policy, risk profile and products offered (sometimes managed by different systems), the ability to get a holistic and managed view of a claimant and claim can prove to be challenging - which impacts the time to settle a claim and drive the cost of determination higher.

A sample insurance workflow.

symbox_claims_process (

How does Symbox solve this?

By using Symbox in the registration and claims management process bundled with the risk management module, the business can define and automate several approval processes for smaller claims.

By freeing up resources to manage the more complex claims aided by decision trees, the organisation will be able to determine the merits of a claim in a fraction of the time whilst ensuring consistency. 

The Cherry on top? Tens of thousands of transactions are flowing through Symbox every day, creating the opportunity to create rich, operational performance dashboards for management teams. Providing priceless insights and informing decisions. 



Insurance Orchestration Features 

Cost Reduction
Direct Asset Upload
Metadata Validation
Visibility across Assets
Integration Friendly
Auto File QC
Automated Notifications
Standardised Input
User Management
Secure Data
Supplier Segmentation
Real-Time Dashboards
Performance Mgmt
KPI Tracking
Supplier Reporting
Network Reporting


Simplified API Integration through the Symbox UIinobund


Industry standard integrations . . . without exception!


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