Symbox is completely web based and so very fast to deploy.

100% Web-based client and administration environment
Multiple portals to deliver right content to right people
Point and Click customisation of individuals portals for corporate/departmental branding
Authentication using existing LDAP/AD usernames and passwords

With Symbox you can plug your processes into your business with the following smart features:

Support for Multiple LDAP servers
Process inbound Email / SNMP/ Syslog / URI / XML-RPC
Integrate processes with your existing Intranet
Communicate with existing servers, services and applications

Symbox has built-in graphical reporting, allowing you to create great-looking charts and tables. Clever features include:

Drill down charts
Include graphical and reporting data inside your processes
Role-based access to report
Scheduled and Emailed HTML reports

The system allows you to apply services levels to each step in your processes and configure alarms to trigger notifications.

Pre-emptive Service Level breach notification
Automatic SLA Assignment based on parameters you specify
Powerful Content-matching on Alarm and Notification triggers
Service windows allowing Working hours escalation only

Symbox provide you with multiple deployment options allowing you to choose an installation that meets your needs.

Symbox Appliance (Packaged hardware and software solution)
Virtual Server Environment
Symbox OnDemand Hosted solution
Software Only

Why re-invent the wheel when you can use our library of existing Process Templates based on Industry best practice process such as ITIL.

IT Service Management (ITIL)
Facilities Management
HR - Starters, Leavers, Skills development, Rostering
Scheduled reporting
Finance and Procurement
Revenue Assurance
Catalogue Maintenance and Ordering