Symbox’s core web based BPMS software platform, delivered on premise/on demand or as a managed service, combined with the expertise and knowledge of communication service provider’s (CSP) business processes – (customer, operational, financial and IT) enables Symbox to deliver real time and SLA driven, end to end processes and improvements, that can be measured, drive efficiency, increase revenue and provide a true return on investment.
Symbox help CSP’s, by engaging through our business services division to establish the challenge, identify the need and collaborate with key business stakeholders to determine and agree the right time to value solutions. Our Technology services division, engage with key technology and operational stakeholders, to ensure a smooth transition into what can be highly complex environments, that may include integration across customers, partners and suppliers. Our technical support division, will ensure your platform and services are managed and maintained, with agreed SLA’s and assistance whenever you need it.
Symbox provide a fully managed design, programme, project, architecture, application, deployment, testing and 24/7 support services, for companies looking for a partner to support key strategic initiatives.
Having worked with a range of businesses within the communications industry, including Vodafone, Qatar Telecom, Cable & Wireless – Symbox are well placed to understand your requirements and have a sound knowledge of the challenges currently present within the industry.